Recently, the Mousehints gang took our families (and a few others) to Disney World for an extended vacation. Since there are a few children in our party, we needed strollers. Today in our Kingdom Strollers Review, we are going to share our experiences, and give you the pros and cons of this stroller rental company.
Kingdom Strollers sports a limited selection of strollers. But this isn’t a bad thing. The good thing about this company is that every stroller on their list seems to be of very high quality. For instance, we rented the City Mini Single, and were VERY blown away with the quality of the stroller. At this time, there are 8 different strollers to choose from, 5 singles, and 3 doubles. The doubles are absolutely massive. They are comfortable and when you push them, it feels as if you are pushing a Cadillac.
One word of caution, however. Some of the strollers that you can choose from can be quite big. The doubles are awesome, but they also take up a ton of space in the buses or the parking trams (the double takes up some seat space on the parking tram). For details of any of the strollers that Kingdom Strollers sells, you can do some research on Amazon, and look at the customer reviews. It led us to choosing the City Mini, and we loved the fact that this stroller was very thin and easy to transport.
Ease of Use
When you book your reservation with Kingdom Strollers, you tell them when you want the stroller, and they will give you a drop off time. When you arrive at the resort, you simply check with Bell Services, and pick up your stroller, usually at the front of the resort. This is the only part of the process that can cause a bit of confusion. Why? Because at times, the resort itself will get too many strollers, and a cast member will put the stroller back in storage somewhere. So if you don’t see your stroller, you may need to push the hotel workers to do a little bit of extra searching.
Fortunately for us, a quick call to Kingdom Strollers fixed the problem promptly. Our stroller wasn’t there when we arrived, and they quickly sent one over and made things better. They even communicated by text message and made sure we were taken care of. The other members of our party didn’t have this problem, and it appears that there was an intern at our resort who wasn’t putting the strollers in the correct location. Kingdom Strollers, being organized as they are, actually had pictures where they had dropped off the stroller, and this helped resolve the situation quickly.
Bottom line: The customer service was exceptional, even when a rare mistake occurred.
Dropping off the stroller was a breeze. We brought it to bell services, signed our name, and gave them the stroller. Couldn’t be easier. As we were flying, it was nice to not have to worry about lugging a stroller onto and off of a plane, and renting a stroller for such a reasonable price was well worth it. We are very thankful for Kingdom Strollers.
Reasons why I’d choose Kingdom Strollers
- Fair Prices — We were there for ten days, and would have spent a ton more if we had rented the strollers directly from Disney. Also, Disney has hard plastic strollers that are uncomfortable. The strollers that Kingdom Strollers provide have drink holders, are easy to push, and feel great for the kids.
- Wear-and-Tear — Let’s face it, a bit of wear and tear happens to any stroller while at Disney. The sun, the mileage, drinks, rain…these all can do damage to strollers. Even if you own an expensive stroller, you might find that it’s better to save the wear-and-tear on your personal stroller.
- Quality of the Strollers – Yes, you can go buy a stroller from Walmart for 50 bucks. But it will be a pain to push, your child won’t be comfortable, and it likely will fall apart under heavy usage. Renting a high quality, $300-$400 dollar stroller for a week of heavy walking is a great deal. And the prices seem very fair.
Are there any Negatives?
The only negatives we could find are in the prices themselves. If you already own a nice stroller, and you aren’t concerned with the wear-and-tear, and you don’t mind lugging it around an airport and traveling with it, you may not need to rent a stroller.
However, the other side of that coin is that there is always the possibility that your stroller could get stolen. While at Disney, most guests are very trusting, leaving their strollers and bags right out there in the open. But despite the friendly nature of Disney World, theft do occur, rarely. Kingdom Strollers does offer an insurance package, and if this concerns you it may be worth it. Also,
We’ve now had the opportunity to use Kingdom Strollers on two vacations. We likely won’t need to use them again, as our son is just about too big for a stroller. But the ease of use, the quality of the stroller, and the very fair prices all lead us to highly recommend this fantastic company to all of our Mousehints readers!